Effective Date: March 2016
Last Updated: 25th May 2018
I recognise and respect the importance of protecting the privacy of information collected about visitors and prospective users and members of my website, in particular, information that is capable of identifying an individual (“personal information”).
The Personal Information I Collect and Hold
Types of personal information I may collect through your use of my website include your geographic location, name, physical addresses and email addresses.
I may collect the personal information in the following ways:
- When you subscribe to my free products or services;
- When you join my mailing list;
- When you email me directly and when you use my websiteor online social media communities to send or upload messages, photographs, comments, questions or suggestions;
- When you participate in blogs, forums, message boards, chat rooms and other services to which you are able to post information on my websiteor online community;
- When you purchase products and services from me and process payments via PayPal or any other third party electronic means; and
- When invoicing you through MYOB
Information I Collect Through Automatic Data Collection Technology
As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Use of Your Personal Information
I may use your personal information to respond to your enquiries, fulfil your requests, provide paid and unpaid services, complete transactions you have requested and to send you information about my services inclusive of email campaigns and newsletters that you have given explicit consent to receive; or through legitimate consent if you are located outside of the EU.
You can always unsubscribe from my emails at any time using the ‘unsubscribe’ link.
I do not collect your credit card information for any purpose. I will invoice you for services provided and payment can be made via direct debit or PayPal. I use selz.com to process my product orders. I cannot guarantee the security of banking institutions, www.selz.com or PayPal and cannot accept responsibility for the conduct of these platforms. Before disclosing your personal informationon any other website, I advise you to examine the terms and conditions of using that website and its privacy statement/policy.
Your personal information may be disclosed in circumstances where I have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with my rights or property, users, or anyone else who could be harmed by such activities. Also, I may disclose personal information when I believe in good faith that the law requires disclosure.
I have a public blog on my website. Any information that you include in a comment on my blog may be read, collected and used by anyone. If your personal information appears on my blog and you would like it to be removed, please contact me at firstname.lastname@example.org.
Storage and Security of Your Personal Information
I strive to ensure the security, integrity and privacy of personal information submitted to my website, and I review and update my security measures in light of current technologies and policies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure or safe from hackers. If a security breach causes an unauthorised intrusion into my system that in any way affects you, I will notify you as soon as possible and later report the action that was taken to alleviate the breach. I cannot be held accountable for any loss suffered as a result of such breach.
I use all reasonable endeavours to maintain the security of my website and to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure, including using a reputable email service provider.
Sharing of Your Personal Information with Third Parties
I use an email service provider known as “ConvertKit”. ConvertKit provides an online platform that I can use to create, send and manage emails. My email subscriber list is stored on a secure ConvertKit server. ConvertKit does not, under any circumstances, sell my email list, contact you directly, market to you or share my list with any other third party, unless it is required by law to do so. Please visit https://convertkit.com/privacy/ for more information.
Any contractors who provide services related to my information systems are obliged to respect the confidentiality of any personal information held by me. However, I will not be held responsible for events arising from unauthorised access to your personal information, including unauthorised access through my email service provider.
Your personal information will not be disclosed to third parties for marketing purposes without your consent unless you explicitly agree to such disclosure.
Links to other sites
I may provide links, for your convenience, to websites outside of my website, as well as to third party websites. These linked sites are not under my control, and I cannot accept responsibility for the conduct of companies linked to my website. Before disclosing your personal information on any other website, I advise you to examine the terms and conditions of using that website and its privacy statement/policy.
From time to time I may use affiliate links to promote a product or service that I trust and recommend. I may make a commission from any affiliate links that you choose to purchase from. I will always disclose affiliate links on my website.
My services are not generally directed towards persons under the age of 18 years of age. However, some (not all) of my content and coaching may be appropriate for adolescents aged 15 and over, such content generally relating to goal setting and inspiration. Any person engaging my services under the age of 18, must obtain the written consent of a parent or guardian and which consent can be emailed to email@example.com.
Correcting your Personal Information and unsubscribing from marketing materials
I take all reasonable precautions to ensure that the personal information I collect, use and disclose is accurate, complete and up-to-date. I ask that if there are any errors in your personal Information that you keep me up-to-date with changes to personal information. To request access to or correction of personal information I may hold about you, please contact me via email at firstname.lastname@example.org.
If at any time you wish to unsubscribe from the emails I send to you via ConvertKit, you may do so at any time using the “unsubscribe” button at the bottom of the email. I will be sad to see you leave.
If I become aware of any ongoing concerns or problems with my website, I will take these issues seriously and work to address these concerns. Please email any concerns to me at email@example.com.
GENERAL CONTACT INFORMATION
PO Box 5049
NSW 2480 Australia
ABN: 91 960 922 145